FAQ

Service and Refund Policy 1. No Refunds on Digital Downloads: All sales for digital products, such as eBooks and lists, are final and non-refundable. 2. No Refunds on Services Once Started: After the commencement of services, refunds will not be issued unless there is an error on our part. In such cases, appropriate compensation will be provided. Payment methods accepted: stripe, debit/credit, after pay, klarna NO PAY PAL PLEASE Privacy and Safety Policy We are committed to protecting your privacy. All personal and confidential information you provide will remain strictly confidential. We implement robust security measures to ensure your data is safe and will never be shared without your explicit consent. When can I expect to receive my digital downloads? (Once payment has been completed you will receive a confirmation email along with your digital product) When paying for a service what should I expect next? (A member of our onboarding team will reach out to give you further instruction) Where is my refund? (As a professional tax preparer, my role is to ensure your tax return is accurately filed. Once submitted, the IRS is responsible for processing it and providing updates on the status of your refund)